Privacy policy
Last updated: 23 September 2026
1. Who processes your data
The controller is City Taxi Bratislava s.r.o., Company ID 57 783 594, Bratislava, Slovakia. Contact: info@citytaxibratislava.sk, +421 909 166 661.
2. What data and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Handling your taxi booking | name, phone, e-mail, pick-up and destination, date and time, passengers, flight number, note | performance of a contract (Art. 6(1)(b) GDPR) | 2 years after the ride |
| Invoicing company rides | billing details, ride details | legal obligation (Art. 6(1)(c) GDPR) | 10 years under Slovak accounting law |
| Protecting the form from spam | IP address, time sent, reCAPTCHA score | legitimate interest (Art. 6(1)(f) GDPR) | up to 12 months |
3. Who receives your data
- Our hosting and e-mail provider — technical storage of messages (server in the EU).
- Google Ireland Ltd. — the reCAPTCHA service that tells people from bots.
- We do not sell your data, share it for third-party marketing or send newsletters.
4. Your rights
- the right of access and to a copy of your data,
- the right to rectification,
- the right to erasure,
- the right to restrict processing and to object,
- the right to data portability,
- the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava.
Send requests to info@citytaxibratislava.sk. We reply within 30 days.
5. Security
The site runs over encrypted HTTPS. Form data is not stored in a database on the website — it goes straight to the operator's password-protected mailbox.
6. Changes
We may update this document. The version published at this address, dated at the top, always applies.